Shipping Policy
Welcome to Smiling Greens! We value your trust and strive to provide you with a seamless shipping experience. Please review our shipping policy to understand how we handle your orders.
Shipping Locations
We currently ship across India. Unfortunately, international shipping is not available at this time.
Processing Time
- Orders are processed within 2-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive another notification when your order has shipped.
Shipping Charges
- Standard Shipping : Charges are calculated based on your location and order weight at checkout.
Delivery Time
- Standard delivery typically takes 5-7 business days, depending on your location.
- Delivery to remote areas may take additional time.
Order Tracking
- Once your order is shipped, you will receive a tracking number via email or SMS to monitor the delivery status.
Shipping Carriers
We partner with reputable courier services to ensure safe and timely delivery of your orders.
Undeliverable Packages
- If a package is returned to us due to incorrect shipping details or failure to collect, the customer will be responsible for the re-shipping cost.
Damaged or Lost Packages
- We ensure your order is packed securely; however, if your package arrives damaged, please contact us within 48 hours with photos of the damaged item(s) and the packaging.
- For lost packages, please contact us with your order details, and we will work with the courier to resolve the issue.
Changes to Shipping Address
- You can update your shipping address within 12 hours of placing the order by contacting our customer support team.
Contact Us
For any shipping-related queries, feel free to reach out to our customer support team:
- Email : weservesmile@gmail.com
Thank you for choosing Smiling Greens! We’re here to help you grow a healthier lifestyle, one step at a time.